Returns & Exchanges
At British Supplements, we want you to be completely satisfied with your fashion purchases, which is why we offer a 30-day hassle-free return policy for all unworn items. If your garment doesn't fit or meet your expectations, simply follow our streamlined process to secure a refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
- 3.Attach Shipping Label
Download and print your prepaid return shipping label from the portal and securely affix it to the outside of your parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.